A legal disclaimer

Privacy Policy

Gadget Grove / Trend Gadget World
Melbourne, Australia
Email: info@trendgadgetworld.com

Last updated: 04/12/2025

1. Introduction

This Privacy Policy explains how Gadget Grove / Trend Gadget World (“we”, “us”, “our”) collects, uses, discloses, and protects your personal information when you visit our website or purchase products from our online store.

We are committed to complying with the Australian Privacy Act 1988, the Australian Consumer Law, and the General Data Protection Regulation (GDPR) for customers in the EU/EEA.

By using our website, you consent to the practices described in this policy.

2. Information We Collect

We collect different types of personal data depending on how you interact with our website.

2.1 Information You Provide

Name
Email address
Phone number
Billing and shipping address
Payment details (processed securely via third-party processors)
Order details and communication history

2.2 Automatically Collected Data

IP address
Browser type and device information
Pages visited and time spent on the site
Cookies and tracking technologies (see Section 6)
Usage data and analytics

2.3 Information from Third Parties

We may receive data from:

Payment processors (e.g., PayPal, Wix Payments)
Shipping providers
Marketing or analytics platforms
Dropshipping suppliers (e.g., order updates, tracking data)

3. How We Use Your Information

We use personal data for the following purposes:

Order processing & fulfillment
Communicating with you about your order
Verifying payments & preventing fraud
Providing customer support
Improving website functionality and user experience
Sending marketing communications (only with consent)
Fulfilling legal, tax, and compliance obligations

4. Legal Basis for Processing (GDPR)

For customers in the EU/EEA, we process personal data on the following legal bases:

Contract performance: to process and deliver your orders
Legitimate interests: website security, fraud prevention, analytics
Consent: marketing, cookies, newsletter sign-ups
Legal obligations: tax, regulatory compliance

5. Sharing of Personal Data

We share your data only when necessary to provide our services.

5.1 Third-Party Service Providers

We may share data with:

Dropshipping suppliers
(for order processing and product delivery)
Payment processors
(PayPal, Wix Payments—your financial details are not stored on our servers)
Wix
(hosting, analytics, email notifications, security)
Shipping carriers
(Australia Post, international logistics partners)
Analytics and advertising platforms
(e.g., Meta Pixel, Google Analytics—where permitted by law)

Each third party processes personal data in accordance with their own privacy policies.

We do not sell, rent, or trade your personal information.

6. Cookies & Tracking Technologies

Our website uses cookies and similar technologies for:

Essential website functionality
Remembering cart contents
Analytics and performance tracking
Advertising and retargeting (with consent where required)

You may disable cookies through your browser settings, though some functions of the website may not work properly.

7. International Data Transfers

Because we operate using a dropshipping model and third-party service providers (including Wix and PayPal), your personal data may be transferred to and processed in countries outside your own, including:

United States
European Union
United Kingdom
Asia (supplier/manufacturer locations)

Where required by GDPR, we ensure appropriate safeguards are in place (standard contractual clauses, secure transfer mechanisms).

8. Data Retention

We retain personal data only as long as necessary for:

Completing orders and customer service
Legal, tax, and regulatory obligations
Fraud prevention and security
Resolving disputes

Typically:

Order data: 7 years (required under Australian tax law)
Marketing data: until consent is withdrawn
Cookies: according to browser or platform settings

9. Your Rights (GDPR & Australian Privacy Rights)

If you are located in the EU/EEA, you have the following GDPR rights:

Right to access your data
Right to rectification of inaccurate information
Right to erasure (“right to be forgotten”)
Right to restrict processing
Right to object to certain uses of your data
Right to data portability
Right to withdraw consent at any time
Right to lodge a complaint with a supervisory authority

9.1 Contact for Requests

To exercise these rights, email us at:
info@trendgadgetworld.com

We may require proof of identity before processing your request.

10. Data Security

We take reasonable technical and organizational measures to protect your personal data, including:

SSL encryption
Secure hosting via Wix
Restricted access controls
Fraud detection tools
Secure payment processing handled externally (we never store full card details)

Despite these measures, no online transmission is 100% secure.

11. Minors

Our website is not intended for individuals under 18 years of age.
We do not knowingly collect data from minors.

12. Links to Third-Party Websites

Our website may contain links to external sites.
We are not responsible for their privacy practices, and we encourage you to review their policies.

13. Changes to This Privacy Policy

We may update this policy from time to time.
The latest version will always be posted on this page with the updated date.
Continued use of our website indicates acceptance of any changes.

14. Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact: